Privacy Policy
How Aethel RCM handles information collected through our website and business services.
Last updated: 2026
1. Introduction
Aethel RCM ("we", "our", or "us") provides medical billing and revenue cycle management services to healthcare organizations. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or engage our services.
2. Information We Collect
Through our website, we collect only the business contact information you choose to submit — such as your name, practice or organization name, email address, phone number, and the details of your inquiry. We may also collect standard technical data such as browser type and pages visited.
3. How We Use Information
Information submitted through our website is used to respond to inquiries, discuss potential services, and communicate about engagements. We do not sell or rent your information to third parties.
4. Client and Protected Health Information
When providing billing and revenue cycle services, we may process protected health information (PHI) on behalf of our clients. Such information is handled in accordance with applicable law, including HIPAA where relevant, and the terms of our client agreements and business associate agreements. PHI is never collected through this website's inquiry forms.
5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect the information we handle against unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this policy, meet contractual obligations, or comply with legal and regulatory requirements.
7. Third-Party Services
We may use trusted third-party providers for hosting, email, and analytics. These providers are only permitted to process information as necessary to deliver their services to us.
8. Your Choices
You may request access to, correction of, or deletion of the business contact information you submitted to us. Requests concerning client PHI should be directed to the healthcare provider that holds the patient relationship.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the updated date at the top of this page.
10. Contact
Aethel RCM
Email: info@aethelrcm.com